At STAVYAH by Edha & Co, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with our brand.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following categories:
A. Personal Information
Provided voluntarily during purchase, sign-up, or customer support:
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely via third-party gateways)
We do NOT store your complete credit card, debit card, UPI, or net banking details.
B. Non-Personal Information
Collected automatically when you browse our website:
- Device type (mobile/desktop)
- Browser details
- IP address
- Pages viewed
- Time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide order updates & shipping notifications
- Improve website experience and product offerings
- Respond to customer queries and support requests
- Send promotional emails, offers, and product updates (optional)
- Detect and prevent fraud or unauthorized activity
We respect your inbox — you may opt out of marketing emails anytime.
3. Sharing Your Information
We never sell or rent your personal information.
We may share minimal data only with trusted partners who help us operate:
✔ Courier & logistics partners
For delivering your orders.
✔ Payment gateways
For secure payment processing.
✔ Marketing/Analytics tools
(Like Google Analytics, Meta Pixel etc., if used)
✔ Legal authorities (only if required by law)
For compliance with legal obligations.
All third parties must follow strict confidentiality and data protection norms.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve browsing experience
- Remember your preferences
- Provide personalized product recommendations
- Analyze website traffic & performance
You can accept, decline, or delete cookies through your browser settings.
5. Data Security
We use industry-standard security measures to protect your information:
- SSL encryption
- Secure payment gateways
- Restricted access to sensitive data
- Regular monitoring and malware protection
While we strive for 100% security, no online platform can guarantee absolute safety.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (where legally permitted)
- Opt out of promotional communications
- Disable cookies
To exercise these rights, contact us at:
📧 support@stavayhlifestyle.com
📞 +91 80506 12255
7. Retention of Data
We retain your data only as long as necessary for:
- Order processing
- Customer support
- Legal or accounting obligations
After this, your data is securely deleted.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
Please review their policies before sharing personal information.
9. Children’s Privacy
Our products and website are not intended for individuals under 18.
We do not knowingly collect information from minors.
10. Updates to This Privacy Policy
We may update this policy periodically to reflect:
- Legal changes
- Business updates
- Security improvements
All updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:
📞 +91 80506 12255
📧 support@stavayhlifestyle.com
STAVYAH – Light. Scent. Lifestyle.