Welcome to STAVYAH by Edha & Co. By accessing our website, purchasing our products, or using any of our services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Information
This website is operated by Edha & Co (Brand Name: STAVYAH).
Throughout the site, the terms “we,” “us,” and “our” refer to STAVYAH.
By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
2. Eligibility
By using this website, you confirm that:
- You are 18 years or older
- You are legally capable of entering into a binding agreement
- The information you provide is accurate and complete
3. Product Information
We make every effort to display product details as accurately as possible.
However:
- Actual colors, textures, and finishes may vary slightly due to screen settings
- Minor variations in handcrafted candles (color, texture, frosting) are natural and not defects
- Fragrance strength may vary based on temperature, environment, and personal sensitivity
We reserve the right to modify, update, or discontinue products at any time without notice.
4. Pricing & Payments
- Prices displayed on our website are in INR (₹) unless stated otherwise.
- Prices may change without prior notice.
- Payments must be made using approved payment methods on the website.
- We do not store full payment details — all transactions are encrypted and secure.
In case of pricing errors, we reserve the right to cancel or refuse any order.
5. Order Acceptance
Your order is confirmed only when you receive an official Order Confirmation Email/SMS.
We may cancel or refuse orders due to:
- Product out of stock
- Incorrect pricing
- Suspicious/fraudulent activity
- Incomplete or inaccurate information
If your payment is deducted, it will be refunded as per our Refund Policy.
6. Shipping & Delivery
By placing an order, you agree to our Shipping & Delivery Policy, which includes:
- Processing time
- Delivery timelines
- Charges
- Failed deliveries
- Courier-related delays
We are not responsible for delays caused by courier partners, weather, strikes, or other external factors.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our:
- Returns & Exchange Policy
- Refund Policy
Only products that meet the eligibility criteria mentioned in those policies will be accepted.
8. Cancellation Policy
- Orders can be canceled within 1 hour of placing them.
- Once shipped, cancellations are not allowed.
- Eligible refunds will be processed according to our Refund Policy.
9. User Responsibilities
By using our website, you agree not to:
- Use the site for unlawful purposes
- Interfere with the site’s security or functionality
- Upload malicious code, viruses, or harmful files
- Copy or misuse our content, images, or trademarks
Any misuse may lead to account suspension or legal action.
10. Intellectual Property
All content on the website, including:
- Product images
- Descriptions
- Logos
- Brand names
- Graphics
- Website design
- Blogs and written content
…is the intellectual property of Edha & Co / STAVYAH.
You may not copy, distribute, reproduce, or use any content without written permission.
11. Third-Party Tools & Links
Our website may integrate third-party tools, plugins, or external links.
We are not responsible for:
- Third-party privacy practices
- Content on external websites
- Security of third-party platforms
Use them at your own discretion.
12. Limitation of Liability
STAVYAH will not be liable for:
- Any direct, indirect, incidental, or consequential damages
- Losses arising from misuse of products
- Allergic reactions to fragrances or ingredients
- Delays in shipping
- Website downtime or technical issues
Always test perfumes or scented products on a small area if sensitivities exist.
13. Indemnification
You agree to indemnify and hold STAVYAH harmless from any claims, damages, liabilities, or expenses arising from your misuse of our products or website.
14. Changes to Terms & Conditions
We may update or modify these Terms at any time.
Changes will be posted on this page with an updated Effective Date.
Continued use of our website means you accept the revised terms.
15. Contact Information
For questions, concerns, or legal requests:
📞 +91 80506 12255
📧 support@stavyahlifestyle.com
STAVYAH – Light. Scent. Lifestyle.